Tectum Quality Roofing LLC Effective Date: September 1, 2025
We respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what data we collect, how we use it, and the choices you have.
1. Information We Collect
When you interact with Tectum Quality Roofing LLC, we may collect:
Name, phone number, and email address
Property location and service request details
Communication history via phone, text, or email
Payment and billing information (processed securely through third-party providers)
Website usage data (cookies, analytics, or form submissions)
2. How We Use Your Information
Your information helps us deliver better service. We may use it to:
Schedule and confirm appointments
Provide service updates, reminders, or changes
Send invoices, receipts, or payment reminders
Share promotions or special offers (only with your consent)
Improve our website, services, and customer experience
3. SMS/Text Messaging Compliance
By submitting your phone number, you agree to receive automated SMS communications from Tectum Quality Roofing LLC for:
Service reminders and updates
Job status notifications (arrival estimates, delays, completions)
Invoicing, feedback, or follow-up requests
Promotions and offers (optional opt-in)
Details:
Reply STOP to unsubscribe
Reply HELP for assistance
Message frequency may vary
Standard message/data rates may apply
Consent is not required to receive services
We comply with A2P 10DLC, TCPA, and CAN-SPAM standards.
4. Data Sharing
We do not sell, rent, or trade your personal data. Your information may only be shared with:
Secure payment processors (for billing and invoicing)
Scheduling, SMS, and email platforms we use to operate
Licensed contractors or technicians working on behalf of Tectum Quality Roofing
All vendors are required to protect your data and use it solely for service-related purposes.
5. Data Protection
We use secure systems, encryption, and industry best practices to safeguard your information. However, no system is 100% immune from risk. We recommend avoiding sensitive personal or financial details in text or email communications.
6. Your Rights
You have the right to:
Access or update your personal information
Opt out of promotional messages
Request deletion of your data (unless retention is legally required)
We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the updated effective date. Continued use of our services indicates acceptance of the revised policy.
